Debit Cards
We offer a couple of ways you can deactivate your Debit Card if the card is lost, stolen, or you suspect unauthorized transactions on your account.
During normal banking hours
Call (480) 750-1000 and speak to one of our Concierge Bankers
Outside normal banking hours
Both of the following options are available 7 days / 24 hours.
On the Internet using our online banking system (recommended):
- Login to your Internet Banking Account
- Click on the Options tab
- Select the Report Debit Card Lost/Stolen menu
- Check the Lost/Stolen box next to the appropriate Debit Card and click Submit
- Your card will be deactivated immediately.
Credit Cards
24/7 Notice
Call 1-800-367-7576 and speak to a representative of Card Services, the Bank’s credit card service provider